22 May 2024

OpenAI's ChatGPT: The Empathetic AI

This week, OpenAI unveiled its latest AI technology, showcasing a cheerful female voice that responds quickly and empathetically. What started as a simple text-based chatbot is now becoming a virtual companion.

The new ChatGPT, powered by GPT-4, appears more human-like, eliminating awkward pauses and adding emotional intonation. For example, when a presenter expressed nervousness, ChatGPT reassured, "Take a deep breath and remember: you are the expert."

This human-like interaction raises ethical concerns. Assistant Professor Olya Kudina (TU Delft) warns of the blurred lines between humans and AI, emphasizing that despite its realistic voice, ChatGPT remains technology devoid of genuine emotions.

Professors Marjolijn Antheunis and Emmelyn Croes (Tilburg University) see benefits in using AI for temporary skill practice or processing experiences, but caution against losing touch with real-life interactions. Transparency about the AI's nature is crucial.

While Apple, Google, and Amazon have long offered chatbots, OpenAI's latest version can handle complex conversations, making interactions more seamless and human-like.

Two approaches are emerging: OpenAI focuses on emotional expression, while Google aims to create a practical AI assistant for everyday tasks. This divergence highlights the debate about empathy in AI and its ethical implications.

Published by NOS.

Vergelijkbaar >

Similar news items

>View all news items >

September 9

Multilingual organizations risk inconsistent AI responses >

AI systems do not always give the same answers across languages. Research from CWI and partners shows that Dutch multinationals may unknowingly face risks, from HR to customer service and strategic decision-making.

Making immunotherapy more effective with AI >

Researchers at Sanquin have used an AI-based method to decode how immune cells regulate protein production. This breakthrough could strengthen immunotherapy and improve cancer treatments.

ERC Starting Grant for research on AI’s impact on labor markets and the welfare state >

Political scientist Juliana Chueri (Vrije Universiteit Amsterdam) has received an ERC Starting Grant for her research into the political consequences of AI for labor markets and the welfare state.